Shipping & Returns

SHIPPING

Items ordered and paid for will be dispatched within 2-3 business days, unless otherwise specified in the product description. FedEx, Xpressbees, DHL, and Ekart are our primary shipping providers. Our courier partners normally deliver within 4-7 business days after leaving our facility. Once your product has been dispatched, you will receive an email with tracking information from us. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it and contact us immediately. If your item(s) do arrive damaged, please contact us at support@therollingconcept.com and we will replace the damaged goods after investigation.

PAYMENT

We offer secure online payments and accept Visa, MasterCard, UPI, Net banking and Cash on Delivery. All the prices of our products are inclusive of 12% GST.

ORDER CANCELLATIONS AND REFUNDS

You can cancel your order within 12 hours of the placement of your order or before your order is shipped. Refund is processed within 10 days from the date of cancellation request.

RETURNS AND EXCHANGES

You can return / exchange products within 3 days of the delivery of your order.
You can write it to us on support@therollingconcept.com with your order ID.

SHIPPING

Items ordered and paid for will be shipped within 2-3 business days, unless otherwise noted in description of product. We primarily ship through FedEx, Xpressbees, DHL and Ekart. After leaving our facility, our courier partners typically delivers in 4-7 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.
 
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it and contact us immediately.  If your item(s) do arrive damaged, please contact us at support@therollingconcept.com and we will replace the damaged goods after investigation.
 

ORDER CANCELLATIONS AND REFUNDS

You can cancel your order within 12 hours of the placement of your order or before your order is shipped.
 
Once we receive the cancellation request for your order subject to above condition, refund is processed within 10 days from the date of cancellation request.
 

RETURNS AND EXCHANGES

You can return / exchange our products within 3 days of the delivery of your order. You can write it to us on support@therollingconcept.com with your order ID.
 

PAYMENT

We offer secure online ordering and accept Visa, MasterCard, UPI, Net banking and Cash on Delivery.
 
All the prices of our products are inclusive of 12% GST.